Q:    How do I contact?
A:    Please reffer to Contact Us section of our website.

Q:    What happen to any personal information I give you?
A:    Your e-mail address and other information will remain confidential and will not be shared with other            companies.

Q:    How do I order online?
A:     Order online is simple and fast.Click View Cart and fallow the steps one by ones.  

Q:    What payment methods do you accepte?
A:     Our online store accept Visa, Mastercard, American Express cards.

Q:    My credit card information was not accepted. What can I do?
A:     You have made an error enterning your information. Try a second time to see if yuo purchase will be
          authorized. If our payment system still does not accept your credit card information, please reffer to the          Contact Us section of our web site.          

Q:    Why the price of your products is cheap?
A:     We source out all the products in bulk directly from manufacturer and on the other hand we have a bulk          shipment agreement with work reknowned courier service DHL which enables us to offer cheap prices           on our store.

Q:    How do I track my shipment?
A:     We use the most relaiable courier company for safe and ontime delivery of each shipment. A DHL           tracking # is sent to every customer once the shipment is handed over to the Courier for its 24 hour           online tracking. You can check your shipment status from www.dhl.com anytime.

Q:    What is the criteria of acceptance of the products for online store?
A:     We have a team of Techinical and Commercial experts who analyse each product in terms of quality           and price before offering it from our plateform , if it qualifies our criteria we accept it for our store.