Q: How do I contact?
A: Please visit Contact Us page to contact us.

Q: What happen to any personal information I give you?
A: Your e-mail address and other information will remain confidential and will not be shared with other companies. Please view our Privacy Policy.

Q: How do I order online?
A: Order online is simple and fast. Just click Order Now button on the products you are interested in to purchase and follwo the steps.

Q: What payment methods do you accepte?
A: We accept Visa, Mastercard, American Express cards.

Q: My credit card information was not accepted. What can I do?
A: You may have made an error entering your information. Try second time to see wheather credit card information accpted or not. If not, please Contact Us.

Q: Why the price of your products is cheap?
A: We source out all the products in bulk directly from manufacturer and on the other hand we have a bulk shipment agreement with work reknowned courier service DHL which enables us to offer cheap prices on our store.

Q: How do I track my shipment?
A: We use the most relaiable courier company for safe and ontime delivery of each shipment. A tracking number is sent to the customer, once the shipment is dispatched/handed over to the Courier (DHL, TNT, FED Ex, UPS). You can check your shipment status from there respective websites.

Q: What is the criteria of acceptance of the products for online store?
A: We have a team of Techinical and Commercial experts who analyse each product in terms of quality and price before offering it from our plateform, if it qualifies our criteria we accept it for our store.